Terms & Conditions

 

Cake Ordering

All our cakes are made to order so we require a minimum of at least 14 days’ notice for Celebration Cakes and a minimum of 2 months’ notice for Wedding Cakes.  Please contact us to check our availability and to get an accurate quote.

 

Payment

Payment is to be made 90 days prior to pick up/delivery for Wedding Cakes and 30 days for Novelty Cakes.  The cake will be considered ordered only if an INITIAL DEPOSIT of 75% of the total value of the cake has been paid at the time of ordering.

The FULL AMOUNT must be settled (by cash, cheque or bank transfer) one month prior to the delivery date for a wedding cake and two weeks for a celebration cake and no changes can be made to the cake within that time.  Any changes requested before this time when applicable may alter the final price of the cake.

 

Delivery

FLAIR4CAKES is not responsible for cakes after they have been picked up by the customer, and FLAIR4CAKES is not responsible for the cake after assembling by anyone other than the delivering person.

Delivery will be 40p per mile per return trip from the pickup location.

 

Set up Costs

The set up cost at the venue is £20 per hour.

 

Hire Items

The cost of hiring a Cake Stand is as follows:-

20” Round or Square Silver Heavy-Duty Base: £35.00
14” Round or Square Silver Base: £15.00
2-Tier Rectangular Satin-Cushioned Base: £25.00
3-Tier ‘S’ Stand  or 3-Tier Swan Stand £25.00
Mini Cake/Cup Cake Ceramic Stand £25.00
Ceramic Glass Stands (2-Tier, 3-Tier or 4-Tier) £25.00

 

In addition to the above prices, a refundable deposit of £120.00 will be applied to our 20″ Round/Square stands, £100 for our 2-Tier, 3-Tier and 4-Tier stands and £50 to our 14” Round or Square Silver Base and Cup Cake Stands.

The RETURNABLE SECURITY DEPOSIT is refundable if the item is returned, in good condition, within 4 days of the delivery date.  Should the return of the Cake Stand be delayed, a DAILY CHARGE of £4 per day will be applied until the item is returned. This charge will be deducted from the RETURNABLE SECURITY DEPOSIT.  If the returned item is damaged, the RETURNABLE SECURITY DEPOSIT will be forfeited.

 

Cancellation of Wedding Cake Orders

1. If the order is cancelled within 60-90 days (2-3 months) prior to the delivery date, 50% of the INITIAL DEPOSIT will be refunded.
2. If the order is cancelled between 30-60 days, (1-2 months) prior to the delivery date, 25% of the INITIAL DEPOSIT will be refunded.
3. If the order is cancelled between 0-30 days (0-1 month) prior to the delivery date, no deposit or payment already made will be refunded.

 

Cancellation of Celebration & Novelty Cake Orders

1. If the order is cancelled within 15-30 days prior to the delivery date, 50% of the INITIAL DEPOSIT will be refunded.
2. If the order is cancelled within 5-15 days prior to the delivery date, 25% of the INITIAL DEPOSIT will be refunded.
3. If the order is cancelled between the 0-5 days prior to the delivery date, no deposit or payment already made will be refunded.

 

Confidentiality
The information that you provide us is strictly confidential and FLAIR4CAKES will not pass any information to any third parties.

 

▢  I agree that the Cake description I have agreed to is what I have ordered.

▢  I agree to all the above Terms and Conditions.

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